spacer
On-campus Noncredit Courses Certified Financial Planning Career Exploration Office Contact CEd Ohio State Links Register for CEd Programs Program 60 Online Noncredit Courses On-campus Noncredit Courses Contractual Outreach Conference Management Certified Manager Program Calendar of Events Bridge Program Information Academic Advising About CEd Academic Advising Bridge Program Information Calendar of Events Career Exploration Office Certified Financial Planning Certified Manager Program Certified Financial Planning Conference Management Contractual Outreach On-campus Noncredit Courses On-campus Noncredit Courses On-campus Noncredit Courses Online Noncredit Courses Program 60 Register for CEd Programs Contact CEd Ohio State Links
CEd Home Page
About Us
Academic Advising
Alumni
Bridge Program
Calendar of Events
Career Exploration Office
CFP® Program
CFP® Program
Conference Management Services
Contractual Outreach
Directions to CEd
Distance Learning Facility
Distance Learning Facility
On-campus Noncredit Courses
Online Noncredit Courses
Program 60
Register for CEd Programs
Mail CEd
Ohio State Links
spacer spacer
Business Classes
Making a Critical Difference with Successful Coaching

Successful coaching can make a critical difference in the quality and quantity of an employee’s work. This course will help managers, supervisors, and team leaders define the qualities of an effective coach, build a coaching foundation, and plan a coaching strategy. Identifying employee personality types, building trust, and maintaining healthy coach-employee relationships will be addressed. You will learn how to use spoken and nonverbal communication to convey your message and to use effective questioning to get needed information. 8 hours (Textbook required)

Fee:

Date / Course#:

$125

Thursdays 10/2/08-10/23/08
Thursdays 1/15/09-2/5/09
F29C
W29C
Time: Registration: 
6:30 p.m. - 8:30 p.m.
(four-week course)
Click Here for Registration Information
Textbook: 

Coaching by Thompson Learning (ISBN 0619075422)

Learning Objectives:
bullet Identify the role of communications in the workplace and daily life
bullet
Identify the characteristics of business messages
bullet Recognize and identify ways to minimize communication barriers
bullet
Identify the steps in planning a written business message
bullet
Apply the steps to the development of business messages
bullet
Explain the difference between formal and informal meetings/communications
Course Outline:

Week 1: Fundamentals of Coaching; Identifying qualities of an effective coach; Build a coaching foundation and develop coaching strategy

Week 2: Coaching diverse employees; Motivating employees by identifying individual personality types; Building trusting relationships with employees

Week 3: The coaching process; Establishing a solid coaching foundation through healthy coach-employee relationships; Understanding coaching objectives and communicating the expectations and goals to employees

Week 4: Communication; Expressing clear messages; Identifying/using nonverbal methods; Asking questions effectively to receive desired information

Teaching/Learning Methods: 

Designed for managers, supervisors, or team leaders who need to learn about coaching to motivate and improve employee job performance, this course will enable the learner to:

  • Define coaching and identify the qualities of an effective coach; and build a coaching foundation and plan a coaching strategy.
  • Motivate employees by identifying their individual personality types; and build trusting coach-employee relationships.
  • Work through the coaching process of maintaining healthy coach-employee relationships, communicating expectations and goals, and evaluating employee performance.
  • Use language and nonverbal methods to clearly communicate your message; and retrieve the desired information by using effective questioning.
  • Conduct effective face-to-face meetings and confrontations.