Our
Goals
CEd will be the cornerstone of continuing education at The Ohio State
University and will be recognized as a world leader in facilitating
outreach and engagement because we are:
A
customer-centered environment
CEd will provide learners a customer-centered environment, reflective
of our active listening, advocacy, and accurate, effective responses,
delivered via expedient communications channels.
- The
teaching and service provided in this environment will stimulate
learners to maximize potential and reach goals while creating in
them a desire for lifelong learning.
- The
accessible and diverse opportunities provided in this environment
will lead to growing enrollments, positive testimonials and personal
referrals, thereby eliminating our learners’ needs to go elsewhere.
A
superior partner in education
As a superior partner in education, our public and private sector
clients will rely on us as a portal to access Ohio State’s teaching
and research.
- Through
marketing efforts that communicate our focus on extending Ohio State’s
vast resources to our clients, we will be seen as the leader in
continuing education at The Ohio State University and around the
world.
A
leading resource for the OSU community
CEd will be a campus leader in developing strategies to attract adult
learners and enable the extension of University teaching and research
through programs delivered on and off campus and through distance
technology.
- We
will be an important source of learners and clients for University
programs and as a critical partner in disseminating knowledge that
results in the resolution of compelling social issues.
- As
a leading resource for the OSU community, our reputation for generating
and supporting innovation and creativity, and our service to furthering
the University’s vision, will be recognized through increased
funding.
An
example of quality, excellence, service, and leadership
As we reach toward our vision and become a benchmark for other academic
institutions, CEd will be widely valued as a responsive source of
advice and consultation.
A
challenging, innovative and fulfilling workplace
CEd will be a place of opportunity characterized by openness and accountability,
where staff are respected and fairly compensated for their expertise
and professionalism.
- CEd
will provide direction toward clearly set goals while supporting
and empowering staff to meet these goals and fostering their advancement
and professional development.
- CEd
staff will be positive and confident, proud of themselves, their
work and the office, as well as energized and excited by the opportunity
for innovative, challenging and fulfilling work.
July, 2002